This policy applies to the business website builder platform at web.ecomtechbd.com.
Last updated: January 2025
Acceptance of Terms
By accessing or using the EcomTech platform ("Service"), operated by EcomTech ("we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.
These Terms apply to all visitors, users, and others who access or use the Service. By using the Service, you represent that you are at least 16 years of age and have the legal capacity to enter into a binding agreement.
Account Registration
To use certain features of the Service, you must create an account. When creating an account, you agree to:
- Provide accurate, current, and complete information during the registration process
- Maintain and promptly update your account information to keep it accurate and current
- Maintain the security and confidentiality of your account credentials
- Accept responsibility for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
We reserve the right to suspend or terminate your account if any information provided is found to be inaccurate, incomplete, or fraudulent. You may not create an account on behalf of another person or entity without their permission.
Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service to:
- Violate any applicable local, national, or international law or regulation
- Infringe upon the intellectual property rights of others
- Transmit any material that is defamatory, obscene, threatening, abusive, or hateful
- Distribute malware, viruses, or any other harmful software
- Send unsolicited commercial messages (spam) through websites built on our platform
- Engage in phishing, scamming, or any form of fraud
- Collect or harvest personal information of others without their consent
- Interfere with or disrupt the Service or servers connected to the Service
- Attempt to gain unauthorized access to any part of the Service or other systems
- Use the Service to build websites that promote illegal activities, hate speech, or violence
We reserve the right to investigate and take appropriate action against anyone who, in our sole discretion, violates this provision, including removing content, suspending or terminating accounts, and reporting to law enforcement.
Intellectual Property
Your Content: You retain full ownership of all content you create, upload, or display through the Service, including text, images, logos, videos, and other materials ("Your Content"). By using the Service, you grant us a limited, non-exclusive license to host, store, and display Your Content solely for the purpose of operating and providing the Service.
Our Content: The Service, including its design, templates, code, graphics, and documentation ("Our Content"), is owned by EcomTech and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of Our Content without our written permission.
Templates: Templates provided through the Service are licensed for use on websites built with EcomTech. You may customize templates for your websites but may not redistribute, resell, or use them outside of the EcomTech platform.
Payment Terms
Free Plan: We offer a free plan with limited features. The free plan may be modified or discontinued at our discretion with reasonable notice.
Paid Plans: Paid subscriptions are billed in advance on a monthly or annual basis depending on the plan selected. All fees are quoted and charged in the currency specified at the time of purchase.
Billing: By subscribing to a paid plan, you authorize us to charge your provided payment method on a recurring basis until you cancel your subscription. You are responsible for keeping your payment information current.
Refunds: If you are not satisfied with our Service, you may request a refund within 14 days of your initial purchase. Refunds are not available for renewal charges. To request a refund, contact our support team.
Price Changes: We reserve the right to modify our pricing at any time. Price changes for existing subscribers will take effect at the start of the next billing cycle, and we will provide at least 30 days advance notice of any price increase.
Termination
You may terminate your account at any time by contacting our support team or through your account settings. Upon termination:
- Your access to the Service will be revoked immediately
- Your website(s) built on the platform will be taken offline
- We will retain your data for 30 days, after which it will be permanently deleted
- No refunds will be issued for unused portions of your current billing period
We may suspend or terminate your account at any time, with or without notice, for conduct that we determine violates these Terms, is harmful to other users or the Service, or for any other reason at our sole discretion.
Limitation of Liability
To the maximum extent permitted by applicable law, EcomTech and its directors, employees, partners, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of profits, data, use, goodwill, or other intangible losses
- Damages resulting from unauthorized access to or alteration of your data
- Damages resulting from any interruption or cessation of the Service
- Damages resulting from any third-party content or services accessed through the Service
In no event shall our total liability to you exceed the amount you have paid us in the twelve (12) months preceding the event giving rise to the claim.
The Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Indemnification
You agree to indemnify, defend, and hold harmless EcomTech and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney fees, arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your violation of any rights of another party.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of Bangladesh, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Bangladesh.
Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice before the new terms take effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use the Service after revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
Severability
If any provision of these Terms is held to be unenforceable or invalid, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.
Contact Us
If you have any questions about these Terms of Service, please contact us:
- Email: support@ecomtechbd.com